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Senior Credit & Collections Analyst

Company: Marmon Holdings, Inc.
Location: Carol Stream
Posted on: August 1, 2022

Job Description:

Marmon Foodservice Technologies, Inc.Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.The Credit & Collections Analyst is accountable for providing functional support to the Credit and Collections department. This includes analytical support of customer accounts, establishment of proper reporting system and processes to minimize credit risk and claims, ensuring compliance with credit and collections strategies, policies and procedures. Provides support for the Credit and Collections Manager with the compilation, processing, evaluating and reporting of customer claims while maintaining targets relevant to revenue.ESSENTIAL FUNCTIONSEstablish and maintain credit exposure for assigned customers up to approval limits by determining, approving, and reviewing credit exposure to ensure that the company is within acceptable business risk parametersEnsure that credit analysis/decisions or customer requests are being handled in an expeditious mannerAct within the bounds of the credit policyAnalyze customer financial information whether from the customer or from third-party sources to determine a customer's financial strength and ability to payRefer accounts which may need additional security (such as letter of credit, personal guaranty, lien rights, etc.) to Credit and Collections Manager and assist in obtaining such security itemsEnsure that customer files are complete, up-to-date based on a customer's risk profile, have appropriate approvals and maintained in an electronic formatEnsure customers are set-up/updated on ERP system in an accurate, complete, and timely mannerEnsure that all additional security documents such as letters of credit, personal guarantees, lien documents, etc. are adequately safeguardedInitiate the review of a current customer's credit needs by monitoring sales growth, payment terms, pending orders, etc. so that credit holds are in sync with reducing unfavorable business risk and not hampering the processing of orders for customers which are creditworthyDevelop close contact with customers and company commercial sales personnel to maintain good working relations, promote sales growth, and minimize business risk which will require direct contact with customers and commercial sales personnelInitiate the collection of past due accounts for assigned customersRelease credit holds upon satisfaction of a customer's creditworthiness, payment plan, etc.Ensure that the collection efforts (which include bad debt recoveries) are being carried out in a timely manner by effectively using customer calls, correspondence, automated processes, third-party collectors/attorneys, etc.Monitor receivables and collections and provide updates of receivables and provide appropriate reporting proceduresIdentify problem accounts and provide regular updates of receivables to managementNegotiate payment programs with delinquent customersIdentify accounts requiring collection agency or legal action and coordinate collections with third party contractorsMonitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to senior management and suggest actions/penalties to be taken when appropriateInitiate write-off recommendation of customer accounts which have exhausted reasonable collection efforts in accordance with the Credit PolicyAssist Finance Team in meeting or beating established key performance indicators (KPI's) and other benchmarks or objectives; when necessary, assist Credit and Collections Manager in initiating steps to improve such performanceEmbrace LEAN initiatives to seek continuous improvement which will add value for our customers, will lower costs, and will improve efficienciesATTRIBUTES & BEHAVIORSThree (3) plus years of experience in a commercial credit and collections function Proficient with Microsoft Office products and ERP system experienceUnderstands purpose of legal documentation and terms and conditions of the sales. Knowledge of financial statements and cash flow analysis, industry/market credit research/trends and liensAbove average verbal and written communication, analysis and interpretation, interpersonal, motivation, negotiating, organization, problem solving, judgment and decision making, and coping with difficulties and emergenciesConcentration and productivity in high pressure situationsExperience working in commercial credit and collections for an equipment manufacturerQUALIFICATIONSPrefer a minimum of two (2) years of education above high school level with exposure to Finance, Accounting, Business courses or related field and two plus years commercial credit and collections experience, preferably in an equipment manufacturer environmentStrong communication, interpersonal and leadership skillsMust have excellent negotiation and problem solving skillsDetailed knowledge of required documentation to legally enforce collection actions against customers that have defaultedFollowing receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to, and please be sure to include the title and the location of the position for which you are applying.

Keywords: Marmon Holdings, Inc., Carol Stream , Senior Credit & Collections Analyst, Accounting, Auditing , Carol Stream, Illinois

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