Field Service Technician
Company: KHS USA INC
Location: Waukesha
Posted on: January 14, 2026
|
|
|
Job Description:
Job Description Job Description KHS is a subsidiary of
Salzgitter AG. As one of the world's leading manufacturers of
filling and packaging systems for beverages and liquid food we are
a world-class player. Our customers have trusted in our passionate
pioneering spirit and first-class technologies for over 150 years.
However, we can only remain world class if we continue to find new
employees who make just as high demands of themselves and the
quality of their work as our customers make of us at KHS. Are you
one of them? The Field Service Technician travels extensively to
repair, maintain and start-up specified KHS filling and packaging
equipment. The Field Service Technician provides a communication
link between the customer and the Company to provide excellent
customer service. Your Responsibilities Receives trip assignment
from inside schedulers; makes travel arrangements to arrive on time
according to customer requirements. Interviews customer to
determine machine problems; performs basic troubleshooting on
machine functioning; verifies where problem is located. Performs
hands-on electrical and mechanical troubleshooting and repairs on
specified KHS USA machines to ensure machine is functioning
correctly according to specifications; coordinates with customer
and Parts department to order any needed parts Troubleshoots and
modifies or edits programs of Programmable Logic Controller’s
(PLC). Audits and documents missing or bypassed safety devices on
KHS USA machines and replace or repair. Trains customers for
successful operation and maintenance; may show operators how to do
changes for different size or format packaging; provides
preliminary invoice for customer signature. Works under the
direction of senior technicians to start-up new machines, checks
power system and wiring; observes lockout tag out process to check
machine components functionality; establishes that product is
moving through properly; communicates with internal staff to solve
technical problems or project issues. Prepares concise, accurate,
professional and timely Equipment Acceptance Reports, Service Work
Reports, Expense Reports and other support documentation for
customer visits; communicates with KHS internal staff to report on
service activities; completes and submits reports within 3 weeks
after the end of a job. Periodically inspects customer spare parts
inventory and recommends additional parts orders as needed for
successful equipment maintenance and operation. Your Profile
Bachelor in computer or electrical engineering with good mechanical
skills or comparable education/training Extensive knowledge of
machinery for the beverage / packaging industry and work experience
of at least 2 years Analytical thinking for solving technical tasks
Programmable Logic Controller’s (PLC) experience, electrical and/or
mechanical Flexibility, assertiveness and organizational skills
Self-confidence and friendly appearance Willingness to travel up to
90% of the time Passport or willingness to obtain a passport Your
Benefits Innovative and international working environment
Competitive wages Medical, Dental, Vision insurance offered at 30
days of employment Generous Educational Reimbursement program
Company sponsored Life and Disability Insurance Paid Time Off Ten
(10) Paid Holidays per year 401K with Company Match In order to
ensure our success in the future, too, we need first-class
employees – and we also have plenty to offer them.
Keywords: KHS USA INC, Carol Stream , Field Service Technician, Engineering , Waukesha, Illinois
