Onsite Tech
Company: Surgical Instrument Service Co
Location: Glendale Heights
Posted on: February 18, 2026
|
|
|
Job Description:
Job Description Job Description Description: Essential Job
Functions: Sharpen, straighten, align, refurbish, recondition,
repair, replace missing or worn parts of customer instrumentation
according to industry best practices and company guidelines.
Repair, calibrate, refurbish all general and specialty
instrumentation and various other medical equipment as is customary
to repair in a mobile unit, and forward other equipment to
designated service location. Ensure all information provided to
home office is correct and accurately recorded, including purchase
order numbers where appropriate. Interact with hospital personnel
in a professional and timely manner regarding repairs and upkeep of
instrumentation to ensure customer service satisfaction. Generate
and distribute paperwork to customers such as invoices, tray
requests, tray rotation, and other documentation as required by SIS
or the customer. Maintain a master tray list for each customer
including service dates Maintain mobile repair lab inventory and
supply levels, ensure periodic maintenance/repair of vehicle, and
maintain all service logs according to SIS SOP for Instrument Care
Units. Adhere to hospital criteria, products, special contract
terms, etc. Identify areas of improvement regarding quality issues,
and offer solutions Actively participate in continued education and
training Requirements: Capabilities: Acute attention to detail and
aptitude for for analyzing and solving problems Ability to work in
a fast-paced environment while keeping safety and service paramount
Relevant experience preferred Must be able to pass DOT medical exam
and have an acceptable driving record Maintain a professional
demeanor Basic computer skills Ability to read, write, speak, and
understand English Capable of standing/being on feet majority of
the day Capable of occasionally lifting items up to 50 pounds
Keywords: Surgical Instrument Service Co, Carol Stream , Onsite Tech, Engineering , Glendale Heights, Illinois
