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Associate Wastewater Services Product Manager

Location: Carol Stream
Posted on: November 14, 2021

Job Description:

Heritage-Crystal Clean (HCC) is a publicly traded company that continues to be a leader in the environmental services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. HCC offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Purpose: Associate Wastewater Services Product Manager is responsible for supporting the Vacuum Product Manager. Specific Duties:

  • Analyze SITES report by branch and identify all branches functioning below a 20% margin
    • Identify key indicators for poor performance
      • Volume
      • Price charged per gallon
      • Disposal Costs
      • Transportation Etc.
      • Identify Solutions to these problems
        • Pricing Discount Blitz /Sales Contest to Improve new customers/volume
        • Work with RSMs to increase pricing
        • From relationships with Vendors to reduce cost/Find alternate vendors
        • Identify new alternative vendors to avoid trans costs
        • Proforma Analysis for Disposal Vendor Changes
        • Establish relationships with vendors
          • Coupa Invoice Approval and Disposal Cost Analysis.
            • Review and approve Coupa Invoices Daily
            • Review any discrepancies with Vac Product Manager
              • Call vendors to discuss pricing issues
                • Review and Approve Price exceptions
                  • Monitor using internal pricing controls
                  • Payroll Discrepancies
                    • Assist with payroll, EOP bonus or commission discrepancies
                    • Corporate Engagement with Vacuum Service Branches (VSSRS, BMs, RSMs, RM)
                      • Assist in the growth and development of the territories and business
                      • Field Engagement with Vacuum Service Branches (VSSRS, BMs, RSMs, RM)
                        • Visit Vac Service Branches to better understand the business and what the reps need to go through to make sales revenue and earn commission.
                        • Observe and report any operational or safety improvements that could improve efficiency
                        • Waste Approvals Assistance -
                          • Follow up on Rush Approvals for WWTFs and PSM SITES report analysis -
                            • Deep dive into costs for each period, noting areas of improvement
                            • Send discrepancies to accounting, (pull invoices etc)
                            • Report findings to Vac Product Manager to discuss solutions
                            • Work with accounting on proper coding (LOC and LOB)
                            • Coupa coding - noting specifics of offload pricing and solidification percentages
                            • Report any irregularities to Vac Product Manager
                            • Price Exceptions
                              • Use basic profitability template
                              • Report to Vac Product Manager for anything outside standard template
                              • Branch Interaction
                                • Assist with Branch Vac Related Issues
                                • Pulling customer report data
                                • Pulling customer documents from CCMS
                                • Advancing truck/ fleet resolutions
                                • Run Coupa Vendor Analysis to track disposal cost improvements/increases
                                • Run VSSR Payroll report to track compensation
                                • Run report by Region analyzing volumes of liquids/ solids/charge per gallon
                                  • Identify Key indicators for successes and challenges for each region
                                  • Assist in data collection for quota planning
                                  • Other Duties as assigned by Vacuum Service Product Manager Position Qualification Requirements:
                                    • High School Diploma Required
                                    • Minimum 2 years at HCC with advanced understanding of our environmental business
                                    • Understanding of Excel and Computer Analysis Software
                                    • Willingness to spend time in the field, on trucks to learn vacuum program
                                    • Minimum 30% Travel Required Core Competencies and Specific Skills
                                      • Strong attention to detail
                                      • Ability to interact with customers, sales branch employees, and other corporate departments
                                      • Strong organizational skills, ability to prioritize workload
                                      • Ability to multitask
                                      • Strong written and verbal communication skills
                                      • Ability to operate equipment such as computers, office equipment, etc. Education, Certificates, Licenses, or Designations:
                                        • High School Diploma required Work Environment*: While performing essential duties of this position an individual regularly works in an office environment, and is required to see, talk, hear, reach, stand, walk, and comfortably use electronic devices and other office equipment. Essential duties require desk work and sitting for extended periods of time. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. HCC expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that HCC reflects the communities and customers that we serve. Heritage Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities and veterans to apply.

Keywords: CRYSTAL CLEAN, Carol Stream , Associate Wastewater Services Product Manager, Executive , Carol Stream, Illinois

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