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Bookstore Manager - Chicago Airports

Company: Hudson Group
Location: Carol Stream
Posted on: November 18, 2021

Job Description:

Located at Chicago AirportsGROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.This Bookstore Manager Position Is For You, If You Would Enjoy...Being responsible for bookstore and book operations through management & training, direct responsibility, leading by example, and coordination across the locationBeing responsible for ensuring local compliance with all book & bookstore specific processes & brand standards, as well as achieving sales & profit goals, fostering a local bookselling culture, and exemplifying Hudson's core values at Ink by HudsonWorking at the Chicago Midway International AirportThe Team is counting on you as a Bookstore Manager to:Love BooksProvide flexibility to work long/ irregular hours any day of the week, weekends, and holidaysOversee 25 employeesOversee 8 storesBookstore Manager Manager Key Accountabilities:Through management & training, direct responsibility, leading by example, and coordination across the location, ensure local compliance with all book & bookstore specific processes & brand standards such as promotions, ordering, receiving, returns, merchandising, and customer service while ensuring compliance with all company policies, processes, and standards within areas of responsibilityEnsure space & quantity survey information is correct for bookstores, books & sidelinesMonitor bookstore & book department sales and performance locally. Identify goals & issues, create solutions, and celebrate successes; share results as appropriateAssist in recruiting, hiring, training & development for local booksellersDemonstrate Hudson core valuesMake recommendations to General Manager & decisions as appropriate for scheduling and staffing levels to ensure operational & financial success in bookstores, book, & sideline related activities across the location. Directly oversee book associatesPlan and execute/ensure execution of weekly promotional change out including receiving, returns, re-orders, and proper placement of current promotions, bestsellers and signsManage or ensure completion of all administrative responsibilities of the location including book related system tasks (receiving, returns, inventory, local associate access & training) in SAP, Worldlink, & Basil on a timely & accurate basisOrder, receive & return books and other bookstore merchandise (sidelines, gifts, records, magazines)Ensure stores are merchandised to maximize sales potential of key titlesOrganize, order & create displays & sections for thematic, locally themed, and/or locally outperforming titles, categories & products as appropriate within company guidelines and to maximize salesDemonstrate knowledge of the book business and booksellingParticipate in & encourage a bookselling culture locally - share book information & recommendations with booksellers & customers, write & solicit shelftalkers, encourage employee discount or lending library, train hand-selling & book specific customer service, etc.Manage day-to-day business issues and opportunities. Assist in overall location management & support as neededRequired Qualifications:At least one year previous bookstore leadership experienceStrong leadership qualities with a positive and determined attitudeEnthusiasm to work for and contribute to a diverse, equitable, and inclusive environmentExcellent organizational, time-management, and problem solving abilitiesStrong interpersonal & communication skillsDemonstrated knowledge of & interest in the book business and booksellingAttention to detail with a high degree of accuracyBe proficient in Excel and computer skillsBe able to be on your feet for extended periods of time, work in a varied environment, and be able to lift up to 40 lbs.High School Diploma or EquivalentPreferred Qualifications:Familiarity with Edelweiss, SAP, and/or Basil book systemAssociates degree or aboveFive or more years of retail store management experiencePrevious multi-store unit management experienceSome of our company-offered benefits for you and your family include:Health & Well Being: Medical/Dental/Vision InsurancePaid Time OffVarious Personal and Parental Leave ProgramsUniversal Life InsuranceRetirement Programs & Matching Employee Contributions: 401K & RRSPEmployee Recognition & Anniversary ProgramsTraining, Development, and Growth OpportunitiesTuition Assistance & Scholarship ProgramsHudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123

Keywords: Hudson Group, Carol Stream , Bookstore Manager - Chicago Airports, Executive , Carol Stream, Illinois

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