Location: Carol Stream
Posted on: January 10, 2022
As a Breakfast Manager you will be responsible for assisting the
execution of daily operations activities. The following provides an
overview of the basic responsibilities of a Breakfast Manager. You
may be responsible for overall restaurant effectiveness. As needed,
you may be assigned other managerial and supervisory
responsibilities, including performing as the Ops Leader. See
certification position descriptions below. To be successful in this
position, the key competencies are Acceptance of Feedback,
Initiative, Customer Orientation, Drive, and Team Skills. -General
- Train, monitor and reinforce food safety procedures to crew
- Act as Cash Manager as needed, including setting up cash
register(s) at open and verifying cash.
- Perform walk-thru to ensure the restaurant is ready to
- Work with the Restaurant Management team to train, develop and
communicate with crew members and Team Trainers through team
huddles, manager meetings, etc. Supervise crew members and Team
Trainers in a way that maximizes retention.
- Supervise, coordinate and delegate the execution of operations
tasks and ensure compliance with all Company policies and
procedures to "Delight Every Customer".
- Work with the Restaurant Management team to ensure quality,
production and service standards are met and to create a safe,
efficient and professional environment for customers and other
- Help execute appropriate shift-specific procedures according to
DOP. Assist the Restaurant Management team in maintaining proper
coverage via crew member schedules to ensure that the restaurant
attains/exceeds all customer service standards.
- Resolve in-person guest satisfaction issues immediately.
- Maintain customer speed of service to company standards.
- Maintain breakfast food waste to company standards.
-Qualifications:1. - - -Education: High School Diploma or GED
(Preferred) - - -2. - - -Must be at least 18 years of age
(Preferred) - - -3. - - -One or more years of restaurant/breakfast
experience (Preferred) - - -4. - - -Ability to multitask while
maintaining composure and giving sound advice and direction. Must
be able to take direction, give direction, work well in a team
environment and have a strong customer orientation focus. Must
exhibit professionalism, composure, and discretion when expediting
or resolving all customer related concerns and issues. (Required) -
- -5. - - -Ability to work, concentrate and perform duties
accurately in a fast paced environment that may involve noise and
hot/cold temperatures or other elements. Must be able to stand for
prolonged periods of time. Position requires the use of a headset.
Frequent lifting and carrying (up to 25-50 pounds, as necessary),
reaching, pushing, pulling, bending, kneeling and stooping is
involved. (Required) - - -6. - - -Must be available to report for
work promptly and regularly, as well as work all days of the week.
Could be required to transfer from one location to another and must
have the ability to travel to other restaurants, Area office, etc.,
as business needs dictate. (Required) - - -7. - - -Must have or be
willing to obtain ServSafe certification by end of training
(Required) - - - -Breakfast Manager Position Overview:The Breakfast
Manager is responsible for ensuring we are upholding our commitment
to Quality. In this role, you directly impact the ability of the
restaurant to "Delight Every Customer" by ensuring compliance in
the areas of service, production, quality, and food safety. You are
instrumental in the restaurant's ability to deliver our breakfast
menu of high quality items, along with our limited time (LTO) menu
options. You will mentor and train team members as you continue
your path of personal and professional development.
Keywords: Wendy's, Carol Stream , Breakfast Manager, Executive , Carol Stream, Illinois
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