Receptionist, Healthcare, Medical Records, Part time

Company: Covenant Living Communities
Location: Carol Stream
Posted on: January 20, 2023

Job Description:

We Are Inspired to Serve. Join us!Join a great team, doing great things, at a great senior living community!
Covenant Living at Windsor Park is seeking a Part-time Receptionist in our Healthcare Center. You are responsible for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way. Evening (3:30 - 8pm) and Weekend shifts available.In this role, the Healthcare Receptionist will:

• Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
• Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.
• Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate and direct them to proper location. Ensures safety and security in the work area.
• Prepares for admissions, completes discharges, admissions and room changes via computer system.
• Scans documents into electronic medical records system.
• Ensure that reception desk and lobby are kept clean and organized after each shift.
• Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff.
• Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Health Information Manager.
• Receive packages and mail, sort mail and log in packages, inform residents/staff of packages to pick up.
• Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.
• Support other departments in clerical duties as assigned by the Health Information Manager.
• Support the Health Information Manager in clerical duties and maintenance of the reception areaThe ideal candidate will have:
  • High school education or equivalent.
  • One year of secretarial training or clerical experience.
  • Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. .
  • Pleasant personality and telephone voice.
  • Ability to remain calm in an emergency situation.
  • Complete confidentiality with records and when circulating general information.
  • Knowledge of computers including Microsoft Office Suite.
  • Interest in and desire to work with older adults.For full time employees, we offer a generous benefits package that includes:
    • Medical, dental and vision insurance
    • Employer paid group term life and disability
    • Paid Time Off (PTO) & six paid holidays
    • 403(b) with a 3% employer match
    • Fitness center use at most facilities.
    • Various voluntary benefits:
      • Life, AD&D
      • Tuition assistance and scholarships
      • Employee assistance program
      • Legal services, home/auto insurance, discount purchasing program
      • Pet InsuranceFor more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.Covenant Living and CovenantCare at Homeare equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

Keywords: Covenant Living Communities, Carol Stream , Receptionist, Healthcare, Medical Records, Part time, Healthcare , Carol Stream, Illinois