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Senior Web Merchandising Manager

Company: BlackHawk Industrial
Location: Carol Stream
Posted on: May 16, 2022

Job Description:

Job Description**THIS IS A REMOTE OPPORTUNITY**SUMMARY: The Senior Web Merchandising Manager at BlackHawk is a key member of the Ecommerce Team who manages the day-to-day operations of the Web Merchandising Team. This includes creating content for your chosen categories, leading a team and process, and analyzing data to improve the customer experience. You will be obsessing over quality, and you'll be guided by a deep analytical understanding of the customer's needs to provide insightful context and informed decisions for continued growth opportunities while striving for a best-in-class customer experience. You bring great digital merchandising skills; we will teach you about industrial tools. ESSENTIAL DUTIES AND RESPONSBILITIES:

  • Managing a team of Digital Merchandisers for BlackHawk. As a working manager learn, understand, teach and enhance the technology and workflow for your team.
  • Implementing and optimizing site merchandising strategies with a high degree of focus on conversion, searchability and customer experience.
  • Collaborating with Category Directors to develop and prioritize experiences and initiatives to drive category goals.
  • Creating relevant enrichment reports and dashboards to educate business on overall enrichment performance and status of projects.
  • Identifying inefficiencies within existing data models and help prototype, test, and approve new solutions.
  • Working with Suppliers to procure relevant product data and structure it to be easily consumable to customers and search engines.
  • Optimizing product data inside web hierarchies with associated attributes to assure products are searchable with web tools.
  • Analyzing product, category, supplier, and brand performance data to continuously improve the customer experience.
  • Working with Category Directors and Suppliers to create supplier landing pages that contain Supplier write-ups, category data with category images, current catalogs and Supplier promotions.
  • Ensuring that product pages contain the richest possible information for customers to make purchasing decisions.QUALIFICATIONS:
    • A Minimum of five years online merchandising experience with expert knowledge in merchandising processes and merchandising related tasks.
    • Strong people leadership and coaching skills with experience leading remote team members.
    • Strong exposure to enterprise content management system (CMS) and product information management (PIM) experience preferred
    • Strong proficiency with Microsoft Excel, SQL is a plus
    • Excellent analytical skills with the ability to perform role related analyses
    • Strong written and verbal communication skills with a proven ability to effectively communicate detailed or technical information to individuals with non-technical experience
    • Excellent organizational skills with ability to easily manage multiple projects effectively
    • Exposure to technology platforms and principles around responsive design, Analytics, Reporting, SEO, Google Analytics, Ratings & Reviews
    • A BS degree in Merchandising, Marketing, Business or relevant fieldTRAVEL REQUIREMENTS: 15% travelSUPERVISOR RESPONSIBILITIES: As a working manager you will have direct management responsibilities of a teamBENEFITS:
      • 401K Plan and Company Match Medical
      • Dental and Vision Insurance
      • Company paid Long Term and Short Term Disability
      • Life Insurance
      • Paid Time Off *BlackHawk Industrial is an Equal Opportunity Employer

Keywords: BlackHawk Industrial, Carol Stream , Senior Web Merchandising Manager, Hospitality & Tourism , Carol Stream, Illinois

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