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Customer Service Representative (CSR)

Company: Precision Today Plumbing Drain Cleaning
Location: Carol Stream
Posted on: September 15, 2022

Job Description:

*Pay: *$18.00-$21.00*Why join THIS team?** Medical, Prescription, Dental, Vision* Disability & Term Life Insurance* Matching 401k benefits* On-going training & development, & growth opportunities* Paid Holidays* Paid Time Off (PTO)*Responsibilities: ** Convert incoming customer calls into booked service appointments.* Deliver call scripts with an authentic cadence; be clear, compelling and personable.* Respond to customer requests, resolving issues and promoting the brand.* Be professional and establish customer rapport, encouraging repeat business.* Participate in training to boost booked calls and practice outbound calling.* Adhere to the company's plan for resolving customer complaints quickly and favorably.* Maintain and update customer database with complete and accurate information.*What you bring: ** Previous customer service experience* Strong attention to details* Clear background check and drug screen*Who WE Are: *?We prioritize our employees?and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! ??If this sounds like something you would like to join for a long-term career move, apply today!Job Type: Full-timePay: $18.00 - $21.00 per hourBenefits:* 401(k) matching* Dental insurance* Disability insurance* Employee assistance program* Flexible schedule* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time offSchedule:* Monday to FridayExperience:* Customer service: 1 year (Preferred)Work Location: One location

Keywords: Precision Today Plumbing Drain Cleaning, Carol Stream , Customer Service Representative (CSR), Hospitality & Tourism , Carol Stream, Illinois

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