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Customer Service and Order Entry Specialist

Company: Colonial Bag
Location: Carol Stream
Posted on: September 20, 2022

Job Description:

Colonial Bag Corporation is a 46-year-old specialty manufacturer and distributor of specialty films and film bags for the healthcare, industrial and food-service industries. We are known as a great place to work. We have many long-term and loyal employees.
We offer great benefits and growth potential. A place that a star performer can be make a difference and be recognized for it!
The ideal candidate will be involved in key facets of running the front office of a dynamic business.
Specific Duties
Order Entry:

  • Receives and enters customers' purchase orders
  • Processes labels for orders and prepares for production
  • Revises orders, when necessary
  • Works with customers & sales reps regarding pricing discrepancies on PO's

    Customer service:

    • Answers phones
    • Tracks customer orders with production team and freight carriers
    • Investigates customer complaints

      Other duties include but are not limited to:

      • Distributes incoming mail
      • Filing


        • Excellent organizational skills
        • Solid understanding of Excel and Word
        • Excellent communication skills, both written and verbal
        • Ability to manage multiple priorities and meet deadlines
        • Ability to work independently or in group settings
        • Regular and reliable attendance

          You should be proficient in:

          • Basic Computer Skills

Keywords: Colonial Bag, Carol Stream , Customer Service and Order Entry Specialist, Hospitality & Tourism , Carol Stream, Illinois

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