Distribution Center Office Operations Supervisor

Company: Nexus Employment Solutions
Location: Hammond
Posted on: February 16, 2026

Job Description:

Job Description Job Description Lead the Nerve Center of a Busy DC Office Nexus Employment Solutions Plus, Inc. is hiring an experienced Office Supervisor to support a valued client in the Hammond, IN area. You’ll guide the warehouse office team, keep documentation flawless, and make sure customers, carriers, and vendors get swift, accurate support. Role Snapshot Employment: Full-time Location: Hammond, IN (on-site) Salary: $50,000–$52,000 per year Benefits: 401(k), Health insurance A Day in the Life You start with a quick huddle for up to 10 office team members—aligning priorities for customer inquiries, shipping paperwork, and inbound/outbound schedules. Mid-morning, you’re syncing with warehouse operations to coordinate receiving, reviewing ISO and billing packets, and double-checking inventory documentation. By afternoon, you’re coaching CSRs on performance metrics, closing the loop on any customer concerns with corrective actions, and confirming safety, quality, and company procedures are being followed. You wrap up by communicating updates to customers, carriers, and vendors so the next shift is set up for success. What You’ll Do Supervise, coach, and support the office team (up to 10 employees) Guide customer service operations and CSR performance standards Coordinate shipping and receiving alongside warehouse operations Keep inventory records and documentation accurate and current Reinforce safety, quality, and company procedures across the office Review ISO documentation and billing paperwork for accuracy Resolve customer issues and drive corrective actions Assist with hiring, onboarding, training, and performance evaluations Communicate daily with customers, carriers, and vendors What You Bring Proficiency with Microsoft Word, Excel, and Outlook SAP experience preferred Typing speed of 45 WPM Strong communication and organizational skills Customer service and supervisory experience preferred Solid basic math and computer skills Physical Requirements Lift up to 40 lbs as needed Regularly sit, stand, walk, and use hands for office tasks Adequate vision and hearing to perform job duties Preferred Experience Associate degree or equivalent; or 1–2 years of related experience Advanced computer skills Ready to Apply? Please reply to this ad and submit your resume for immediate consideration.

Keywords: Nexus Employment Solutions, Carol Stream , Distribution Center Office Operations Supervisor, Logistics, Transportation & Drivers , Hammond, Illinois