Circulation Clerk - Part Time

Company: Carol Stream Public Library
Location: Carol Stream
Posted on: October 18, 2020

Job Description:

The Carol Stream Public Library is looking for individuals who have excellent communication and customer service skills, are attentive to detail and enjoy a variety of tasks. Circulation Clerks manage a constant flow of materials and work with changing technology. Through these changing times the Circulation Department continually strives toward successful customer experiences.
Essential Responsibilities:

• 
  
• Welcome and listen to customer requests; provide information or direct appropriately
  
• Register, renew and maintain patron accounts
  
• Resolve concerns related to library policies
  
• Check-in and out library materials
  
• Process materials for holds
  
• Deliver curbside pickup of available holds
  
• Shelve materials and maintain collection order
  
  Hourly Rate and Schedule:
  
  • 
    
  • Hourly Rate starting at $11.00 per hour
    
  • Hours, Tuesday, Wednesday 5-9 pm, every Saturday 1-5 pm
    
    Qualifications
    
    • 
      
    • High school diploma or equivalent
      
    • One year experience using Microsoft Office Suites
      
    • Two years customer service experience
      
      Knowledge, Skills and Abilities
      
      • 
        
      • Works collaboratively as a member of a team and independently with minimal direction
        
      • Attention to detail, accuracy and organization
        
      • Uses communication and customer service skills effectively
        
      • Applies problem-solving to a variety of situations
        
        Working Conditions/Physical Requirements
        
        • 
          
        • Work is performed at our main service desk, work room management stations, and library floor
          
        • Collection of materials from inside and outside book drops
          
        • Position requires considerable mobility including light lifting, bending and stretching
          
          PI124871253

Keywords: Carol Stream Public Library, Carol Stream , Circulation Clerk - Part Time, Other , Carol Stream, Illinois