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Circulation Clerk - Part Time

Company: Carol Stream Public Library
Location: Carol Stream
Posted on: October 18, 2020

Job Description:

The Carol Stream Public Library is looking for individuals who have excellent communication and customer service skills, are attentive to detail and enjoy a variety of tasks. Circulation Clerks manage a constant flow of materials and work with changing technology. Through these changing times the Circulation Department continually strives toward successful customer experiences.
Essential Responsibilities:


  • Welcome and listen to customer requests; provide information or direct appropriately
  • Register, renew and maintain patron accounts
  • Resolve concerns related to library policies
  • Check-in and out library materials
  • Process materials for holds
  • Deliver curbside pickup of available holds
  • Shelve materials and maintain collection order

    Hourly Rate and Schedule:

    • Hourly Rate starting at $11.00 per hour
    • Hours, Tuesday, Wednesday 5-9 pm, every Saturday 1-5 pm

      Qualifications

      • High school diploma or equivalent
      • One year experience using Microsoft Office Suites
      • Two years customer service experience

        Knowledge, Skills and Abilities

        • Works collaboratively as a member of a team and independently with minimal direction
        • Attention to detail, accuracy and organization
        • Uses communication and customer service skills effectively
        • Applies problem-solving to a variety of situations

          Working Conditions/Physical Requirements

          • Work is performed at our main service desk, work room management stations, and library floor
          • Collection of materials from inside and outside book drops
          • Position requires considerable mobility including light lifting, bending and stretching

            PI124871253

Keywords: Carol Stream Public Library, Carol Stream , Circulation Clerk - Part Time, Other , Carol Stream, Illinois

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