Customer Service Representative
Company: WORK WITH YOUR HANDZ
Location: Carol Stream
Posted on: July 23, 2021
You ABSOLUTELY want to work
Our client is a well respected
company considered a leader in residential home
We are a 40 year-old, locally owned
and operated service company, with an outstanding
reputation, seeking exceptional Customer
Service Representatives that are capable to
listening to the needs of our customers and booking service
appointments and placing out-bound calls to schedule appointments
to fill our call needs.
We are a team of home service experts
who go the extra mile to ensure peak performance for your home’s
plumbing, heating and air conditioning and electrical
- Listen to the needs of customers and
books service appointments and place out-bound calls to schedule
appointments to fill our call needs each day.
- Convert incoming customer calls to
booked service appointments while promoting customer
- Place outbound calls to current and
past customers to schedule additional service appointments needed
for filling our call needs each day.
- Adhere to company’s plan for resolving
customer complaints quickly and favorably.
- Maintain and update customer database
with complete and accurate information.
- Deliver calls scripts with an
authentic cadence; by being clear, compelling and personable when
speaking with customers
Essential Skills and
- If you can achieve the above and you
find it fun and challenging – you have the right
- IT competent; good typist and
proficient with phone systems
- Ability to show empathy and be a
- Strong verbal and written
communication skills needed for problem
- New technology, including iPhone, iPad
& access to integrated software
- 401k Plan with a company
- A family. This is last on the list
because it’s most important. We care about our team, and expect you
to bring that same caring when you join. We do a lot more than just
Candidates must undergo pre-employment
background checks and drug screening.
Keywords: WORK WITH YOUR HANDZ, Carol Stream , Customer Service Representative, Other , Carol Stream, Illinois
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