Integration Supervisor
Company: Zones, Inc.
Location: Carol Stream
Posted on: June 19, 2022
|
|
Job Description:
As a rapidly growing global provider of IT solutions, we've
expanded from Seattle to Sydney and beyond - with reach in over 80
countries around the world. Today's top brands count on Zones and
our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo,
and more - to transform their enterprises. To support this
transformation, Zones offers products and services across four
Solution Environments: Workplace Modernization, Network
Optimization, Data Center Transformation, and Security
Fortification.
At Zones, work is more than a job - it's an exciting career
immersed in an inventive, collaborative culture. If you're
interested in working on the cutting edge of IT innovation, sales,
engineering, operations, administration, and more, Zones is the
place for you!
Position Overview
As an Integration Supervisor you will provide operational
supervision of the Integration Department during normal shift
hours, and work directly with Integration Technicians to provide
feedback, education, and growth. You will also work with the
department management to develop, maintain, and update integration
procedures for Zones customers, provide feedback and suggestions on
existing procedures, and provide for suggestions and improvements
of Integration equipment and infrastructure.
We have openings for both 1st and 2nd shifts!
Key Responsibilities
* The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Utilize production schedule and
regular communication with Sales and Engineering staff to schedule
production schedules.
* Communicate regularly with Manager, sales, and operation staff to
maintain and accurate understanding of upcoming projects. Develop
and promote schedules and ETAs of upcoming projects.
* Ensure production schedules are set with delivery methods and
customer specific SLAs accounted for.
* Maintain current industry certifications of technical staff and
build additional certifications as required by Zones and
customers.
* Regularly review lab equipment. Arrange for replacement of
essential equipment or recommend equipment upgrades or changes as
needed.
We are seeking candidates with the following qualifications:
* CompTIA A+ Certification. CompTIA Server+ or equivalent highly
desirable
* Experience managing a team of 5-10 technicians
* Competent analytical and problem-solving skills.
* High level of accuracy and strong attention to detail.
* Ability to accurately prioritize technical tasks based on
customer requirements.
* Ability to work under strict time constraints.
* Experience with customer interaction and customer
satisfaction
Technology Focus & Requirements
* Must have demonstrated knowledge of PC operating systems,
software, hardware, and peripherals.
* Solid understanding of all major Windows Operating Systems.
* Proficient in productivity applications like MS Office.
* Working knowledge of WAN/LAN, network protocols (TCP/IP), and
remote access
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just
as committed to supporting our own team. Our employees enjoy a
variety of comprehensive benefits, including medical/dental/vision
coverage, life insurance, a 401(k) plan with matching provision,
paid time off, and much more. And as a Minority Business
Enterprise, a Corporate Plus member of the Northwest Minority
Supplier Development Council, and an Equal Employment Opportunity
Employer, our community is just as diverse.
At Zones, work is more than a job - it's an exciting career
immersed in an inventive, collaborative culture. If you're
interested in working on the cutting edge of IT innovation, sales,
engineering, operations, administration, and more, Zones is the
place for you!
Keywords: Zones, Inc., Carol Stream , Integration Supervisor, Other , Carol Stream, Illinois
Click
here to apply!
|