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Fulfillment Supervisor

Company: Diamond Communication Solutions
Location: Carol Stream
Posted on: August 6, 2022

Job Description:

Job DescriptionDiamond Communication Solutions an OSG Company is currently hiring a 1st Shift Fulfillment Supervisor to join our growing team at our facility in Carol Stream, IL! We offer competitive pay including a $1,000 sign-on bonus & shift differential, healthcare benefits, paid vacation & time off, 401(k) plan, and much more. For more information visit, www.dmsolutions.com. About Us:Diamond Communication Solutions is a full-service partner in the design, production, and deployment of data-driven, highly personalized customer communications for businesses and nonprofit organizations. Delivering targeted, relevant, and dynamic messaging using print and digital media, Diamond provides in-house solutions for secure communications, direct response, fulfillment, and healthcare communications. Watch Our Company Video: OSG Carol Stream on VimeoJOB SUMMARY:Per direction of the Quality Control Manager, oversees the Fulfillment Department to ensure the accuracy and quality quotas are met in accordance with company policy and Standard Operating Procedures. Employee is responsible for process integrity as described in the SOP's for this position. Employee is responsible for confidentially as described in the DMS confidentially agreement signed annually. Employee is responsible for security as described in DMS security policies and information delivered during the annual securing training. ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for the quality control in the department.
  • Responsible for staging out jobs and distributing work.
  • Gives job instructions and ensures the instructions are carried out accurately.
  • Tracks and report hourly productivity and archives productivity and job history reports.
  • Responsible for inventory management on hand fulfillment applications.
  • Works with the Manager of Mailing Services on staffing needs and requests temporary services as needed.
  • Responsible for meeting all job quotas in this department.
  • Responsible for reporting problems to management.
  • Proficient in floor scale, piece count scale.
  • Ensures housekeeping duties are performed as needed to keep work area clean and clear of debris.
  • Abides by the policies and procedures as outlined in the employee handbook.
  • Supervises employees in hand fulfillment.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include training employees; planning, assigning and directing work; evaluating performance; addressing complaints and resolving problems.SUPERVISORY RESPONSIBILITIES:
    • Supervises employees in hand fulfillment.
    • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    • Responsibilities include training employees; planning, assigning, and directing work; evaluating performance; addressing complaints and resolving problems.EDUCATION AND/OR EXPERIENCE:
      • High school diploma or general education degree (GED) preferred; or six to twelve months related experience and/or training; or equivalent combination of education and experience. OSG offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. RSROSG

Keywords: Diamond Communication Solutions, Carol Stream , Fulfillment Supervisor, Other , Carol Stream, Illinois

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