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Dispatch Supervisor

Company: CMA CGM
Location: Carol Stream
Posted on: November 20, 2022

Job Description:

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That's why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world's leading end-to-end eCommerce service offerings through the dedication and passion of our people-the heartbeat of our organization. As we continue growing at a fast pace, will you "Dare to Grow" with us? YOUR ROLE Directs daily business activity and provides leadership for assigned personnel. Responsible for communicating with Resource Freight Planning, Inventory Management, Quality, Sales and branch management to resolve any production issues. Accountable for assigned areas to ensure we meet or exceed all customer SLA's as well as Operating plan performance metrics. WHAT ARE YOU GOING TO DO? Accountable for daily work assignments of all regular and temporary labor to meet or exceed customer SLA's while minimizing labor costs.Achieve performance standards with regards to safety, line utilization and qualityTracks key performance indicators/costs, anticipating and correcting trends which would compromise achievement of financial targetsOversees and assures facility equipment reliability to minimize downtimeSupervise up to 60 full-time/temporary Production Line associatesSet up and operate equipment according to the Production Work Order Requirements, On-the-Job-Training (OJT) and/or operation proceduresTrain and coach employees on department work instructions, processes, procedures and policiesCoach and mentor team leads on leadership skills such as communication, results, accountability, etc.Manages personnel, material, and equipment safely and effectively.Meets production cost, schedules, and quality requirements through the utilization of established manufacturing processes and methods.Monitors and reports weekly production metrics on productivity and quality.Identifies continuous improvement opportunities to ensure performance targets are consistently met.Interfaces with planning and quality management when defects or non-conforming products are found.Determines best methods to handle deviations from standardized processes.Responsible for maintaining all defined 6S standardsAccountable for all ISO policies and procedures for areas assigned makes recommendations for change.Communicates daily with Sales, Purchasing and Operational personnel to effectively provide relevant information in order to meet and or exceed customer requirements.Provides leadership and guidance to all staff for continual improvement of key functions and activities to improve efficiency and meet increasing customer and business demandsEnsures labor is balanced across department as required to meet each day's business needs, minimize overtime and reduce labor costsMaintains a professional, helpful attitude in dealings with co-workers, supervisors and their departmental personnel at all timesResponsible for managing the administrative tasks of validating Kronos punches and correcting missed punches (daily), executing the Corrective Action Responses and implementing corrective changes to meet the required timelines outlined in the process document and executing the Quarterly/Annual Employee Performance Appraisal processes meeting the HR timeline as published.Minor Essential Function: Responsible for consistent enforcement of Ingram Micro policies as prescribed in the Ingram Micro Employee Policy ManualRecommends layout changes to improve velocity, performance and reduces labor costs.Complies with all OSHA, federal, and state policies that optimize safety within the facilityResponsible for housekeeping standards as assignedResponsible for additional tasks as assigned to meet or exceed the expectations of customers and or management based on our fluid business needsWorks with Quality and Industrial Engineering to maintain, evaluate and make recommendations to improve all relevant processes.Qualification Requirements: Associates degree preferred; Bachelor's degree preferredMinimum 3+ years in a fast paced, high volume production environment preferredMS Office Suite (Word, Excel), interpersonal & conflict resolution skills, basic math skills.Knowledge of RF guns and functions associated with Provia (WMS) as they apply to assigned activities.Pre-employment drug screen requiredExperience with PC, RF guns, printers requiredUses intuition and experience to improve business systems and processes. Must identify and resolve problems in a timely manner. Gathers and analyzes information skillfully and develops alternative solutions.Works well in group problem solving situations. Manages conflict. Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments. Gives and welcomes balanced feedback.Contributes to building a positive team and puts success of team above own interest. Understands business implications of decision. Capacity to build internal and external relationships.Ability to establish credibility across the organization and engage others to ensure the most effective supply chain solutions preferred.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly lift and or move up to 50 lbs. and occasionally lift and or move up to 100 lbs. in a safe manner.While performing the duties of this job, the employee is regularly required to walk, stand, and bend.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work is performed in a noisy environment with seasonal extremes of temperatures.*This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. *This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. WHAT DO WE OFFER? Medical, Dental, Vision Available Upon Start DateEmployer Matched 401(k)Paid Time Off (PTO) + Sick DaysTuition Reimbursement & Career DevelopmentA Company Culture Rich in our Vision and Values with an Open-Door PolicyCompany Observed HolidaysDiscount Programs that include Wellness, Technology, Retail, and more!ABOUT TOMORROWWe value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.Please note:Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Keywords: CMA CGM, Carol Stream , Dispatch Supervisor, Other , Carol Stream, Illinois

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