Quality Lead
Company: Gerresheimer AG
Location: Chicago
Posted on: April 22, 2024
Job Description:
1131 Arnold Street, United States - Chicago Heights -
Full-timeJob DescriptionThe Quality Control Lead is responsible for
maintaining an effective quality system and provide leadership to
the employees in the quality department to ensure that all products
manufactured by the facility meet customer specifications. This
role must understand the balance between glass production and
product quality. This role is a night shift that runs from 6pm -
6am on a 2-2-3 schedule.ESSENTIAL DUTIES:
- Responsible for all product quality at the Chicago Heights
plant. Must be able to identify glass defects on the line and make
effective judgement calls to ensure no defective product is
packaged for customer orders.
- Directs the activities of the Quality Inspectors, Q.C Lab
personnel, and PDS Crewleader.
- Directs all resort activities for the Japanese Resort and
oversees the Resort process including documentation, and Plant
communication to Scheduling and Sales group.
- Takes full responsibility of communication with production
departments to fix production issues.
- Supervises the Quality Department and Quality System of the
Chicago Heights Plant.
- GMS and QMS site leader.
- Ensures compliance with the ISO-9000 standards.
- Works with internal staff to resolve quality issues.
- Assists Plant and Company Management in preparing quality
related reporting and presentation materials.
- Investigates customer complaints using root cause analysis
tools and methodology.
- Qualify job changes
- Perform batch record review on daily quality control line
paperwork
- File quality control line paperwork
- Give defect training to new hires and customers, in addition to
an annual defect class for all production employees
- Participates in plant management staff meetings and quality
initiatives
- Maintaining and controlling calibration records for all test
and inspection equipment
- Performing tests and measurements using existing measurement
equipment to ensure product meets specifications.
- Participating in teams to help make necessary improvements and
changes to all process related issues
- in the production on the Hot End and Cold End.
- Applying good manufacturing practice and enforcing that it is
followed.
- Support and developing site GMP, GDP, and 5S programs including
leading team meetings and related activities
- Respond to customer requests via email or phone.
- Ensures that quality relevant trainings are completed upon
implementation and affectivity of the SOP.
- Facilitates quality related problem solving and work out
sessions to address issues not requiring the formal DMAIC approach.
(Only if not formalized as CIP project / initiative)
- Conducts special data analysis projects as requested by
management.
- Facilitates project completion by recognizing and addressing
organizational barriers.
- Instructs and coaches managers, supervisors and team leaders to
establish performance measurement systems and goals aligned with
organizational objectives.
- Utilizes Infinity QS or establishes Statistical Process Control
charts where applicable and trains process owners in their proper
use.
- Works with process owners and IT resources to make data
available to process owners and for process improvement teams.
- Provides technical and statistical expertise to teams to
enhance the quality of services/products.
- Observes all safety rules and regulations and performs job in a
safe manner.
- Maintains acceptable standards of housekeeping & wears proper
personal protective equipment (PPE)
- Lead and develop corrective & preventive actions in regard to
internal and external customer complaints.
- SAP including processing requisitions and budget
maintenance.
- Communicate plant mould equipment needs with vendors; follow up
with planning to ensure timely deliveries.
- Ability to identify complex problems related to production,
develop and evaluate options, and implement solutions by developing
procedures and training.
- Ability to read/understand blueprints, sketches and quality
specifications to tolerances of +/- .001.
- Perform other duties as assigned by the Quality
Manager.QualificationsEDUCATION/EXPERIENCE:
- A four-year college degree, preferably in a technical field, is
strongly desired. In lieu of a degree appropriate job experience
can be considered.
- Previous experience dealing with customers inside and outside
of the facility.
- 5 years of experience working in manufacturing quality.
- Must work weekends as required by a 2-2-3 shift pattern
- Speak and write English fluently.QUALIFICATIONS & SKILLS:To
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required.
- GMP and GDP compliance experience is required. Pharmaceutical
packaging experience is a plus.
- Good communication skills; verbal and written
- Good interpersonal skills and organizational skills.
- Sound mathematical and technical skills.
- Ability to communicate with all levels within the
organization.
- Analytical and synthesis skills.
- Supervisory skills combined with the ability to delegate.
- Organizational skills and ability to multitask (work on several
projects at once).
- Project Management Skills
- Problem solving and analytical skills
- Ability to think logically and methodically.
- Ability to influence decision making independently and
proactively.Preferred Certifications:
- Lean Six Sigma Black or Green Belt preferred
- CSSBB, CQE, CQA, CQM or other quality certification
preferred
- Project Management Certificates (PMI, PMP) is
preferredAdditional InformationBEHAVIORAL ATTRIBUTES:
- A strong individual contributor that exhibits the company
values-Integrity, Responsibility, Excellence, Innovation &
Teamwork
- Able to maintain confidentiality
- Self-starter-able to work with minimal supervision
- Able to handle pressure of time constraints in meeting Quality
goals
- Detail oriented, strong organizational skillsMobile working and
home office arrangements make our work routine more flexible.Food &
drinksWe offer you a canteen as well as free beverages.According to
the job and position, we make sure our employees get regular
trainings and coaching to unleash their possibilities.Your health
and well-being is important to us. We have a company doctor and
offer back trainings, company pension plans as well as
capital-forming benefits and a group insurance.JobBikeDo yourself
and our environment a favour and ride two wheels to work. We
support you with a JobBike.Benefit from special conditions with
various brands in fashion, technology, leisure and many
more.Laundry serviceYour work clothes are being cleaned by us for
you.Working environmentCreating a great place to work is essential
for us, so we live up to our values teamwork, responsibility,
integrity, bold innovation and excellence (TRIBE).Note: Benefits
might vary depending on the position.About GerresheimerGerresheimer
is the global partner for pharmaceutics, biotech, healthcare, and
cosmetics with a very broad product range for pharmaceutical and
cosmetic packaging solutions and drug delivery systems. The company
is an innovative solution provider from concept to delivery of the
end product. Gerresheimer achieves its ambitious goals through a
high level of innovative strength, industrial competence and
concentration on quality and customer focus. In developing
innovative and sustainable solutions, Gerresheimer relies on a
comprehensive international network with numerous innovation and
production centers in Europe, America and Asia. Gerresheimer
produces close to its customers worldwide with around 11,000
employees and generated annual revenues in 2022 of EUR 1.8bn. With
its products and solutions, Gerresheimer plays an essential role in
people's health and well-being. About GerresheimerGerresheimer is
the global partner for pharmaceutics, biotech, healthcare, and
cosmetics with a very broad product range for pharmaceutical and
cosmetic packaging solutions and drug delivery systems. The company
is an innovative solution provider from concept to delivery of the
end product. Gerresheimer achieves its ambitious goals through a
high level of innovative strength, industrial competence and
concentration on quality and customer focus. In developing
innovative and sustainable solutions, Gerresheimer relies on a
comprehensive international network with numerous innovation and
production centers in Europe, America and Asia. Gerresheimer
produces close to its customers worldwide with around 11,000
employees and generated annual revenues in 2022 of EUR 1.8bn. With
its products and solutions, Gerresheimer plays an essential role in
people's health and well-being. Equal RightsWe commit to an
inclusive recruitment process and equality of opportunity for all
our job applicants. All applicants are considered without any
regard to color, creed, religion, gender, gender identity, gender
expression, sexual orientation, marital status, veteran status,
disability, genetic information, citizenship status or membership,
or any other legally protected status. Preference is given to
hiring people with disabilities. Equal RightsWe commit to an
inclusive recruitment process and equality of opportunity for all
our job applicants. All applicants are considered without any
regard to color, creed, religion, gender, gender identity, gender
expression, sexual orientation, marital status, veteran status,
disability, genetic information, citizenship status or membership,
or any other legally protected status. Preference is given to
hiring people with disabilities.
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Keywords: Gerresheimer AG, Carol Stream , Quality Lead, Other , Chicago, Illinois
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