CarolStreamRecruiter
the smart solution for Carol Stream jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Carol Stream
Posted on: October 8, 2018

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLMoza when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Carol Stream , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Carol Stream, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Call Center In Texas Is Hiring
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Cicero
Posted on: 10/21/2018

Site Core Lead(.net)
Description: Hi, I am Phaneendranath, I Represent GSS InfoTech Inc.Please go through job description below and let me know you're interest, If interested kindly revert with an updated resume and contact details
Company: First Connect
Location: Milwaukee
Posted on: 10/21/2018

Bilingual Customer Care - Hurricane Relief
Description: We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing (more...)
Company: Mommy Jobs Online
Location: Schaumburg
Posted on: 10/19/2018


FT/PT Homeworkers! Apply Online...
Description: Get started on your exciting home career with a well recognized Benefits company. We help
Company: AmeriPlan USA Health and Dental
Location: Crystal Lake
Posted on: 10/19/2018

CDL A Commercial Truck Driver - Propane
Description: DHT, Inc. is now hiring CDL A-certified truck drivers for propane positions. The ideal candidate must have at least 2 year 39 s commercial driving experience. Interested
Company: DHT Inc
Location: Clarendon Hills
Posted on: 10/21/2018

Universal Banker NMLS 1 -Downers Grove
Description: At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and (more...)
Company: US Bank
Location: Downers Grove
Posted on: 10/19/2018

(CDL-A Required) OTR Truck Driver - Make $55k - $60k+ !
Description: About J.B. HuntJ.B. Hunt Transport, Inc. is a Fortune 500 company that specializes in freight shipping for large and small businesses. A top-ranked third party logistics 3PL provider and one of the (more...)
Company: JB Hunt
Location: South Bend
Posted on: 10/19/2018

(CDL-A Required) OTR Truck Driver - Make $55k - $60k+ !
Description: About J.B. HuntJ.B. Hunt Transport, Inc. is a Fortune 500 company that specializes in freight shipping for large and small businesses. A top-ranked third party logistics 3PL provider and one of the (more...)
Company: JB Hunt
Location: Crystal Lake
Posted on: 10/19/2018

Benefits Coordinator Needed
Description: We 039 ve got great work at home positions for people looking to supplement or replace their income. Our staff has complete flexibility over their schedules. We are expanding all over the US, and need (more...)
Company: Freedom For Everyone
Location: Carol Stream
Posted on: 10/19/2018

Investments Development Program
Description: Where good people build rewarding careers.Think that working in the insurance field cant be exciting, rewarding and challenging Think again. Youll help us reinvent protection and retirement to improve (more...)
Company: Allstate Insurance Company.
Location: Chicago
Posted on: 10/21/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Carol Stream RSS job feeds