CarolStreamRecruiter Since 2001
the smart solution for Carol Stream jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Carol Stream
Posted on: July 2, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLMoza when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Carol Stream , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Carol Stream, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Drive with Lyft - Choose a day, swing, or night shift. With Lyft, you're in charge.
Description: What is Lyft br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to br be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Hoffman Estates
Posted on: 07/17/2019

Virtual Recruiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Crystal Lake
Posted on: 07/17/2019

HR Personnel Assitant
Description: HR Personnel Assistant Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads (more...)
Company: Mommy Jobs Online
Location: Hoffman Estates
Posted on: 07/17/2019


Drive with Lyft - Make extra money that you rely on. No experience necessary.
Description: What is Lyft br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to br be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Crystal Lake
Posted on: 07/17/2019

Stay At Home Moms Remote Job Openings!
Description: Now hiring remote contractor employees for PT and FT positions Mommy Jobs Online would like for you to become a registered member to access our pre-screened legitimate work at home job resources to (more...)
Company: Mommy Jobs Online
Location: Crystal Lake
Posted on: 07/17/2019

Working for your Freedom at Home!
Description: LIVE YOUR DREAMS Real lifetime residual income 1 Leading Health Care Provider Company in the United States is seeking Health Representatives that want to work from home. Our company has been in business (more...)
Company: Journey to Freedom
Location: Crystal Lake
Posted on: 07/17/2019

Nationwide Wellness Company Seeking Full Time Leaders!
Description: Interviewing all week PT/FT Home Based Leaders seeking a way to escape the 9-5 rat race. Our growing
Company: AmeriPlan USA Health and Dental
Location: Crystal Lake
Posted on: 07/17/2019

Virtual Recruiter
Description: You will recruit remote contractors that are seeking transcription, medical coding, clerical, data entry or customer service remote job positions to our remote job board. A candidate recruit is someone (more...)
Company: Mommy Jobs Online
Location: Hoffman Estates
Posted on: 07/17/2019

Inbound Customer Care Rep
Description: We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer's product questions, promote
Company: Mommy Jobs Online
Location: Crystal Lake
Posted on: 07/17/2019

Now Interviewing Homeworkers - Part Time! Perfect for "At Home" Parents!
Description: Now Interviewing Homeworkers - Part Time Perfect for Stay at Home Moms/Dads and Retirees Elite
Company: AmeriPlan USA Health and Dental
Location: Crystal Lake
Posted on: 07/17/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Carol Stream RSS job feeds