Supervisor, Logistics

Company: XPO Logistics, Inc.
Location: Carol Stream
Posted on: May 14, 2022

Job Description:

Solutions driven success.XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. -As the Logistics Supervisor, you will be responsible for overseeing operations' personnel, analyzing data, providing recommendations and working directly with customers to provide support and resolve issues. If you want to build a career you can be proud of, we have an opportunity for you to grow with XPO.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day:

• Act as a first line of communication to ensure customer / vendor / agent communication is presented timely and efficiently and to act as a solutions manager for operations team as well as local sales force.
• Communicate with customers and vendors and to ensure time sensitive commitments and a high level of customer service are met
• Provide guidance to operations staff with respect to processes, expectations and performance metrics
• Mentor and lead a team; provide industry expertise, guidance and support
• Interview and onboard employees, conduct reviews and establish and track detailed performance goals - - What you need to succeed at XPO:At a minimum, you'll need:
  • 2 years of experience in freight forwarding to include operations, customer service and management
  • Cargowise experience
  • Experience managing between 5-10 employees at one time
  • Experience with Windows applications and Microsoft Office
  • Availability to work extended hours as needed, which may include early mornings, evenings and weekendsIt'd be great if you also have:
    • Associate degree in Logistics, Transportation or Business
    • Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
    • The ability to perform complex analysis of data, processes, policies, procedures and/or systems; produce unambiguous, comprehensive and accurate interpretations
    • Effective organizational and leadership skills, including using a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
    • The ability to perform well under pressure in a fast-paced environmentBe part of something big.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. - -The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. - - -Review XPO's candidate privacy statement - -

Keywords: XPO Logistics, Inc., Carol Stream , Supervisor, Logistics, Professions , Carol Stream, Illinois