Application Support Analyst
Company: advocate aurora health
Location: Carol Stream
Posted on: September 23, 2022
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Job Description:
Hours: Day Shift Position must be flexible to work later hours
or weekends if needed.Purpose:Analyzes data business workflows and
business processes to define design and leverage software
applications solutions and business processes which meet the
requirements of existing systems as well as new product
implementation. Serves as a liaison between operations information
services system users and vendors and acts as a consultant on
issues related to the application(s). Works closely with technical
and application staff to insure successful implementation and
maintenance of business applications and/or programs including
education training and follow-up.Accountabilities:Identifies maps
measures analyzes and improves clinical and business processes
problems and requirements for assigned application(s).Performs
current and future workflow analysis and maps out critical business
processes using industry standards and best practices.Develops test
plans tests cases and test scripts to validate performance of
clinical/business functions.Conducts effective unit integration and
end-user acceptance testing through execution of the tests tracking
of problem reports and documenting all final outcomes.Facilitates
clinical/business practice processes which result in successful
software transitions and system utilization. Identifies and
analyzes opportunities for application product development
optimization and technical improvements/changes that foster
streamlined and integrated workflows.In collaboration with
information technology.Position Requirements:Education
Required:Bachelor`s Degree (or equivalent knowledge) in Business
Management.Bachelor`s Degree (or equivalent knowledge) in Computer
Science or related field.Experience Required:Typically requires 3
years of experience in business process mapping analysis defining
business and user requirements acceptance testing and documentation
with experience in the specific function/area supported.Experience
in functioning as the inte
Keywords: advocate aurora health, Carol Stream , Application Support Analyst, Professions , Carol Stream, Illinois
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