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Senior LN Business Analyst

Company: Marmon Holdings, Inc
Location: Carol Stream
Posted on: November 20, 2022

Job Description:

Marmon Link

Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

The IT Business Partner (ITBP) has the overall responsibility to serve as the strategic interface with assigned business units or functional area for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. The ITBP serves as the business relationship link between business units and IT at the executive level. The ITBP provides highly valued strategic consulting level support and guidance through key IT initiatives. They communicate decisions, priorities and relevant project information to appropriate levels of staff regarding business unit requests and projects and initiatives. They proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. They partner with business leadership and other key stakeholders to define opportunities and identify and prioritize projects based on predefined criteria (e.g. return on investment, productivity, compliance).

The ITBP proactively serves as a "trusted advisor," and is the primary IT point of contact to business line executives and managers. They operate as the key business contact representing IT in promoting IT services and capabilities. The ITBP provides support in delivering technology products that meet the needs of the business. The ITBP focuses on strategic initiatives and planning activities for their business area. They strive to understand market challenges, including customer priorities and competitive issues. ITBPs are proactive and anticipatory in their thinking. They are, by nature, driven and provide significant value to business units. ITBP's facilitate the investment intake process and the high level planning and execution of business initiatives through the use of technology. They serve a lead role in enabling the business to achieve their objectives through the effective use of technology.

A Sr. IT Business Partner has responsibilities for providing information technology business partnership to the Marmon Foodservice Technologies business and Marmon Link organization through a robust understanding of the underlying business strategies, processes, and systems. This role serves as the strategic interface between the larger IT organization and the Marmon Foodservice Technologies business and Marmon Link business for the purpose of business technology strategy development, solution discovery, service management, risk management, and relationship management.


* Manage the overall relationship with the business users and leadership and work in partnership with key stakeholders to accomplish business and IT objectives per agreed upon strategy and Service Level Agreements.
* Support the business applications for engineering, supply Chain, manufacturing operations, shop floor, and warehousing primarily focused on Infor LN
* Work with users and stakeholders to obtain an understanding of the holistic system needs and core business requirements as it relates to IT and business strategies.
* Assist in the development and implementation of new or revised technology, specifically working on capability enablement in the business applications.
* Identify, articulate, and champion the strategic technology improvements that will enhance business performance and collaboratively define the IT capability roadmap.
* Partner with business and IT leaders to evaluate proposals, build business cases, plan new joint initiatives, and determine how they fit into business and IT capability roadmaps and priorities.
* Support successful execution of new technology solutions and capabilities in accordance with the defined roadmap and ensure established objectives and expectations of business partners are met.
* Lead change management strategy and initiatives to minimize disruption to the business and improve end user experience as technology initiatives are executed.
* Ensure that project managers and IT staff assigned to projects are knowledgeable about the functional area, business partner(s), and their objectives.
* Proactively identify business capability and IT service gaps and contribute to improvement efforts.
* Serve as an advocate for IT within the business to ensure the organization realizes the full value of its investments and strategic initiatives and remains secure at all times.
* Maintain all necessary documentation and adhere to change control policies, procedures as well as any system or software development or project management lifecycle methodologies.


BS degree in Computer Science, MIS, or similar degree.

Position Requirements:

* 7 plus years of related experience or Masters' degree with 3 plus years of related experience.
* 5 plus years of experience with ERP- Infor LN/BAAN IV/BAAN V Logistics, Procurement, Order management modules.
* Sufficient working knowledge of IT operations, responsibilities, workflow processes and procedures.
* Ability to effectively interface with peers, employees, management and customers within the organization and communicates effectively both orally and in writing.
* Strong collaboration, teamwork and relationship building skills across multiple levels and functions.
* A strategic thinker focused on business value results that utilize technical solutions.
* Able to communicate technical or complex subject matter in business terms.
* Highly skilled at creating business requirements documents, as is and to be process maps, user acceptance test and change plans.

Essential Duties and Responsibilities

* Responsible for the development and implementation of solution roadmaps and to ensure successful introductions across the organization and with customers.
* Collaborate with management to develop annual budgets for respective business areas.
* Develop solution concepts and business cases for new investments.
* Perform business analysis and prepare recommendations and business plans as needed.
* Create and analyze relevant information and develop recommendations that they present to senior management.
* Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors.
* Possess a broad knowledge of most technical and business resources and use them to effectively coordinate team members and external resources.
* Create shared vision of their respective solutions and facilitate decision making and arbitration relating to trade-offs both within and between different solution platforms.
* Develop and implement sound rationale for portfolio management and managing product phase-in-phase-out plans, proactively anticipating gaps and overlaps within the portfolio.
* Create consensus with other functions as to the timing of solution introductions and withdrawals.
* Oversee the launch of solutions and help to maximize the positive impact on the organization.
* Identify, screen and evaluate new solution opportunities to address unmet (internal and external) customer needs.
* Partner with key staff members to create strategic business plans.
* Possess strong analytical skills, including an understanding of business economics and financial resources.
* Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the media best suited to their requirements.
* Collaborate with architecture and operations teams to ensure solution compatibility with company standards.
* Collaborate with the Project Management Office on the intake process and prioritization of candidate projects across the company.
* Participate in strategic and budgetary planning processes, prepare and administer work unit operating budgets; provide recommendations on desired policies and goals and implement new/revised programs according to established guidelines.
* Participate in field research in pursuit of new solutions and to evaluate the applicability and usefulness of current solutions.

Required Qualifications, Skills/Competencies

* Formal Education & Certification

o Bachelor's degree (B.A. or B.S.) from a four-year college or university or 7 to 15 years of IT and business/industry work experience, with at least 5 years of Enterprise applications and executing strategic plans and/or project portfolios or an equivalent combination of education and experience. Bachelor's or Master's Degree in Computer Science, Business Administration, or other related field or equivalent work experience.

* Knowledge & Experience

o Strategic thinking and planning

o Operational execution excellence

o Nimble LEAN thinking to drive change that enables efficiencies and drives growth

o Systems thinking

o Team and collaboration orientation

o Problem solving

o Performance driven

o Learning orientation

o Public speaking

o Effective written/verbal communication skills

o Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.

o Working technical knowledge of SQL programming languages.

o Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.

o Extensive experience with core software applications, Infor LN and other Infor enterprise applications

o Demonstrated project management skills.

o Excellent understanding of the organization's goals and objectives.

* Personal Attributes

o Logical and efficient.

o Keen attention to detail.

o Ability to conduct research into systems issues and products as required.

o Ability to communicate ideas in both technical and user-friendly language.

o Highly self motivated and directed.

o Ability to effectively prioritize and execute tasks in a high-pressure environment.

o Strong customer service orientation.

o Experience working in a team-oriented, collaborative environment.

o Excellent interpersonal and communication skills are imperative for success.

o Building good relationships with the business, peers, and team across a diverse group of people is important.

o The successful candidate must communicate a clear set of objectives, delegate effectively and drive accountability to fit within the group's culture.

o Team oriented, collaborative leader capable of building strong relationships across the business to help identify key levers where technology can drive innovation and efficiencies.

o He/she must also build effective teams and recruit, retain and motivate the IT organization through this significant transformation.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to, and please be sure to include the title and the location of the position for which you are applying.

Keywords: Marmon Holdings, Inc, Carol Stream , Senior LN Business Analyst, Professions , Carol Stream, Illinois

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