Inside Sales Rep

Company: DAVIES MOLDING, LLC
Location: Carol Stream
Posted on: May 14, 2022

Job Description:

As an Inside Sales Representative at Davies Molding, you will develop relationships with new prospects and maintain relationships with established customers while selling Company products and services. Our Inside Sales Representative will develop relationships with a wide variety of customers, learn about exciting products, and grow their career in sales.\n

• Assist Business Development Managers as liaison to expedite customer and program requirements.
• Provide timely responses utilizing the MAPICS system for customer inquiries regarding product selection, placement of orders, technical assistance, catalogs, samples, quotations and complaints.
• Expedite requests for literature, quotations, and orders.
• Analyze individual customer needs and take appropriate action to secure order.
• Follow up on standard line quotes issued through the MAPICS system by customer service personnel.
• Supply prospect with accurate price and delivery quotes.
• Proficiently prepare formal quotes using updated pricing tools. Track orders and quotes to completion. Work with Estimation Team when required.
• Accurately and proficiently process customer orders, providing quick turnaround. Set up new orders and new customers, using correct payment terms, shipping instructions, salesman numbers, and etc.
• Provide territory assistance as required to meet customer requests. Provide necessary follow-up and initiate correspondence when needed.
• Secure business as an account rep - act as an effective liaison between internal departments and customer.
• Courteously call customers to notify them of COD order ready to ship and past due balances when servicing their account.
• Connect with inactive OEMs to determine current status, reason for transitioning away, and potential for return. -

Keywords: DAVIES MOLDING, LLC, Carol Stream , Inside Sales Rep, Sales , Carol Stream, Illinois