Call Center/Customer Service Representative

Company: Anchor Staffing Inc.
Location: Carol Stream
Posted on: August 2, 2022

Job Description:

Job Description Job Description We are looking for entry level candidates, bilingual (English/Spanish) preferred, for our call center operations located in Carol Stream, IL. Responsibilities Respond to telephone inquiries and issues using standard scripts and procedures through multiple computer applications Gathers information from the caller to properly resolve any questions and/or concerns Communicates appropriate options for resolution in a timely manner Participates in team meetings, making recommendations to management in order to improve efficiency and effectiveness as appropriate Qualifications Strong oral communication skills required Excellent time and attendance commitment Previous experience in Customer Service or related field High School diploma or GED Knowledge of the use of PCs and related software as well as proficient in keyboard skills Hours Work hours will vary between 8:00 AM --- 8:00 PM Monday-Thursday 8:00 AM --- 5:00 PM Fridays; occasional Saturdays from 9:00 AM - Noon Company Description See our company profile at www.anchorstaffing.com

Keywords: Anchor Staffing Inc., Carol Stream , Call Center/Customer Service Representative, Sales , Carol Stream, Illinois