Subaru Internet BDC Sales Manager

Company: Subaru Evergreen Park
Location: Evergreen Park
Posted on: February 13, 2026

Job Description:

Job Description Job Description Position Overview The Subaru Internet Sales Manager is responsible for leading and growing the dealership’s digital sales operation. This role oversees internet lead performance, manages the BDC / Internet Sales team, and ensures customers receive a fast, transparent, and exceptional buying experience that aligns with Subaru’s core values of trust, safety, and long-term relationships. This position requires a hands-on leader who understands digital retailing, lead management, and people development while driving measurable results. Key Responsibilities Manage and lead the Internet Sales / BDC team Oversee all inbound and outbound internet, phone, text, and chat leads Ensure fast response times and consistent follow-up processes Set performance standards for appointments, show rates, and sales Monitor CRM activity, lead quality, and team accountability Train, coach, and develop team members on phone skills and process Collaborate with Sales Managers to ensure smooth handoff and closing Optimize scripts, templates, and digital communication strategies Analyze reports and adjust strategies to improve conversion rates Maintain Subaru brand standards in all customer interactions Performance Expectations & Metrics Lead response times within established benchmarks Strong appointment-setting and appointment-show rates Increased sales from internet-generated leads High CRM compliance and data accuracy Consistent customer satisfaction and CSI performance Team engagement, retention, and development Compensation may include: Salary plus performance bonuses Appointment, show, and sales-based incentives Qualifications & Experience Prior experience managing Internet Sales or BDC teams (automotive preferred) Strong understanding of CRM systems and lead management processes Proven ability to coach, motivate, and hold teams accountable Excellent communication and leadership skills Data-driven mindset with the ability to analyze performance metrics Subaru experience is a plus, but not required What We Offer Competitive compensation package Established Subaru brand with loyal customer base Supportive leadership and proven sales processes Opportunity for career growth within the dealership or auto group Positive, professional work environment

Keywords: Subaru Evergreen Park, Carol Stream , Subaru Internet BDC Sales Manager, Sales , Evergreen Park, Illinois